Thanks, P.Chandra - I am on hold with them now - finger crossed!
WPRanger - That sounds like a nifty as heck trick! Do you know of a dummy tut (only finding pretty adv stuff) - here's where I'm at:
- Not sure what SSH is, but it looks like I would need to download Putty to use SSH to connect to my server (I'm on Windows 7)
- Went to the download site and it indicates I need my SSH credentials for the thing to work - would my host supply these?
Thanks!